Coaching Skills

Test your skills

Can you rescue this coaching conversation? See how many skills you can spot (or where you notice these skills would help):

  • Q-step: Default to questions. Ask one more question than normal.
  • Playbacks: (e.g. “I think I heard X. Is that right?")
  • Split-tracks: (e.g. “Sounds like two things: X and Y. Did I get that right? Which of those should we focus on first?”)
  • SOON Funnel: Success? Options? Obstacles? Next steps?
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🎉 Bonus: Want to reach coaching mastery faster? Right now, pick one if-then prompt to practice your skills. Add reminders to your calendar or phone to make it happen. 

 

Coaching if-then prompts:

  • Time-based: If it’s 8am on Monday, then I will pick a question of the week to ask.
  • Place-based: When I sit down at my desk, then I will ask myself a Success question.
  • Person-based: When I talk with Jen, then I will do at least one playback.
  • Situation-based: If someone says something complex in a meeting, then I will split-track before moving on.
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